Privacy Policy

The Institute of Professional Drivers & Chauffeurs (IoPDC) is committed to upholding your privacy as a valued member, prospective member, customer or user of this iopdc.com website. The personal data about you that we collect process or use ('Data') is held securely and treated in accordance with this policy. Whenever you give us Data, you are consenting to its collection and its collection and use as explained at the time of collection and in this policy, including our use of 'cookies'( see cookies section) .

What personal data do IoPDC collect?

Before you can interact with iopdc.com, you will need to become a registered user of the site. That process will involve you providing IoPDC with some Data about you such as name, address & email address. Similar and other Data such as Company details, PCO Licence numbers, how many years in the business may be requested either online through iopdc.com site, by e-mail, by post, by telephone or apply for IoPDC membership.

When applying for membership or ordering certain goods or services from iopdc.com site, you will be asked for further Data for example your credit card details, expiry date and to verify the delivery address where relevant.

Disclosure of information

The IoPDC 's use of your Data for any of the purposes disclosed in this Policy, or any other purposes disclosed in any separate communication, may involve the IoPDC sharing it with third party suppliers such as contractors, agents or professional advisers appointed by the IoPDC to assist the IoPDC in providing IoPDC services, facilities and products.

The IoPDC will not sell, rent, lease or otherwise share your Data with third parties unless obliged to do so by law, unless you have provided your specific, positive and unambiguous consent.

What IoPDC use your Data for?

Data about you provided to the IoPDC will be used for the purposes described at the time of collection. It may also be used for other purposes described in this Policy. For instance, Data will be used by the IoPDC to record iopdc.com site usage patterns and your use of the IoPDC's other services, goods and facilities, thus helping us to administer these effectively and provide the highest possible level of service. It also helps us better understand your needs and interests.

Once you become an IoPDC member your Data may be used to send you, by either email or by post, any publications made including monthly newsletters and updates on any regional events and activities. Your Data will also be used for IoPDC administration purposes such as membership renewal reminders.

Promotional communications

Your Data will be used by the IoPDC for marketing, advertising and promotions ('Promotions'). These Promotions may advertise IoPDC events and other IoPDC services, goods and facilities, some of which are offered to you in partnership with specially selected partners of the IoPDC. Because of this, Data may be shared with them solely for the purpose of informing you of such IoPDC events, services, goods and facilities.

Other Promotional communications may also invite you to participate in surveys or prize events sponsored by third parties. These third parties will have been specially selected by the IoPDC and third party

Promotions will not result in your Data coming into the third party's possession unless you give separate consent to this occurring, for example if you participate in a survey or prize draw or subsequently place an order with the third party. In that event please check notices supplied by that third party for information as to how they will use of your Data.

Promotional communications may be made by post, email, or Facsimile. In the case of email communications these will only be sent to you if you have opted into the IoPDC's use of email to communicate with you on these matters. For more details on how you can opt in or out of email communications please visit www.iopdc.com.

Cookies

The Institute of Professional Drivers & Chauffeurs uses cookies to record the preferences of members, to enable us to optimise the design of our website. Cookies are small files which are stored on your hard drive. They ease navigation, and increase the user- friendliness of a website. Cookies also help IoPDC to identify the most popular sections of our website. This helps IoPDC to provide content that is more accurately suited to your needs, and in so doing improve our service. Cookies can be determined whether there has been any contact between IoPDC and your computer in the past. Only the cookie on your computer is identified. Personal details can be saved in cookies, provided that you have consented to this, for example, in order to facilitate secure online access so that you not need to enter your ID and password again.

Supplementary information

IoPDC may supplement your personal Data with other Data about you that IoPDC has received from third parties, provided that they have obtained and shared that Data with us in a manner that is compliant with all relevant laws and codes. For instance a third party may be used to verify your payment details. IoPDC may also combine Data about your purchasing habits with similar. Data about you to create a personalised user profile. IoPDC can then use this to send you communications which are more likely to be of interest to you.

Maintaining the information IoPDC hold about you

The IoPDC aims to keep the Data it holds about you or your company as accurate and up to date as possible. If at any time you want to verify, update or amend any Data IoPDC hold about you or if you become aware of possible errors or inaccuracies in that Data, please visit iopdc.com website where you are able to view and amend your details online (you will need to be logged in using your username and password). Alternatively contact IoPDC Membership Department.

Surveys

The IoPDC may from time to time invite you to participate in surveys. This may occur online or by using other communication channels. Anonymity of individual respondents and protection of personal details will be maintained unless you have alternatively requested. Information gathered through surveys which will be researched and complied on an aggregated basis and results may be published on iopdc.com or elsewhere. Such results will not identify you. The information will be used to help IoPDC formulate our policy positions and to monitor or improve iopdc.com and IoPDC products and services.

Security

The IoPDC places great importance on the security of all Data associated with our members and registered users of iopdc.com and other contacts. We have security measures in place to protect against loss, misuse or alteration of Data under our control.

Unfortunately no transmission over the internet can be guaranteed to be 100% secure. As a result, while IoPDC strive to protect your Data, IoPDC cannot warrant the absolute security of any Data you transmit to us online or to any other persons providing products or services online through iopdc.com. You are responsible for maintaining the security of your passwords in your possession and /or any account information in your control.

Transactions

As part of our commitment to offering you a wide range of products and services, IoPDC enable you to make purchases from us or sometimes direct from a third party suppliers. If you choose to make a transaction direct with a supplier, for instance online through iopdc.com, IoPDC will make it clear that you are being transferred to the supplier. Offline, it will be clear from the marketing communication if you are being asked to contact the supplier direct to place an order. This is important because when you choose to order direct from the supplier, you may become their customer and use of your Data is then the supplier's responsibility and subject to any Privacy Policy which they may have.

IoPDC Members / Business Directory

If you subscribe to the IoPDC directories then information you submit will be available to all iopdc.com users. Please exercise caution before disclosing any information in these circumstances, particularly personal information about you or anybody else. For instance you, or an identified third party, may receive unsolicited Promotional communications as a result, for which the IoPDC cannot be responsible.

Data Protection

IoPDC is registered under The Data Protection Act 1998. Please refer to our privacy policy.

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